Return & Refund

Return & Refund Policy

Eligibility: Items can be returned within 30 days of delivery. To be eligible, the product must be unused, in original packaging, and in the same condition you received it.
Non-returnable Items: Certain health products may be non-returnable due to hygiene and safety concerns. These items are marked on the product page.
Return Process: Contact us at [customer service email] with your order number and details of the item you want to return. Our team will assist you with the return process.

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original payment method within 7-10 business days.
Partial Refunds: If items are damaged or missing parts for reasons not due to our error, only partial refunds may be granted.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [customer service email].

If you need to exchange an item, contact us with your order number and the new item details. Exchanges are only possible for the same product or products of equal value.