Shipping Policy
At Vitamins Dose, we strive to ensure that your order reaches you as quickly and securely as possible. Our shipping policy outlines the details of how we process, ship, and deliver your purchases.
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive an order confirmation email.
- Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
Shipping rates are calculated based on the weight of the order and your location. You will be provided with the shipping cost during checkout before finalizing your order.
3. International Shipping
Currently, Vitamins Dose only ships within [your country]. We do not offer international shipping at this time. If we expand shipping outside of [your country], we will update this policy accordingly.
4. Shipment Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package until it arrives at your doorstep.
5. Shipping Restrictions
Please note that we do not ship to P.O. Boxes, APO/FPO addresses, or any restricted areas. Additionally, certain products may have specific shipping restrictions based on your location.
6. Delivery Issues
If your package is delayed or you experience any issues with the delivery, please contact our customer support at [insert customer support email] with your order number and details. We will do our best to assist you in resolving the issue.
7. Lost or Damaged Shipments
- Lost Packages: If your package is lost in transit, please contact us within 7 days of the estimated delivery date so we can investigate the issue with the carrier.
- Damaged Packages: If your order arrives damaged, please reach out to us with photos and details within 48 hours of receiving your shipment.
8. Order Changes and Cancellations
- If you need to modify or cancel your order, please contact us as soon as possible. Once an order has shipped, we are unable to make changes or cancel the order.